Retail Client Agreement
Note: The English version of this agreement is the governing
version and shall prevail whenever there is any discrepancy between the
English version and the other versions.
This client agreement, together with any accompanying documents,
as amended from time to time, (hereafter the “Agreement”) sets
out the terms of the Agreement between you, the customer (also
referred as the “Client”) and us, BitWaveTrader SERVICES LIMITED – S.I.P.
Building, P.O. Box 3010, Rue Pasteur, Port Vila, Vanuatu. Registration
number 15014. hereinafter referred to as the “Company”.
By signing this agreement, it is assured that Client has
read, understand and agree with all the terms of this Agreement,
as well as the conditions of Privacy Policy, Bonus terms and
conditions, 1-Click Transaction Agreement Terms and Conditions,
Refund Policy, Payment Policy, AML & KYC Policy and any other
additions to this Agreement and abovementioned policies. This Agreement
contains legally binding terms of business and
so it is in Client’s interest to read
it carefully before accepting it. If Client does not agree
to accept and be bound by this Agreement, please do not
open an account and/or continue to use Company’s website and/or
Company’s apps. Client’s further use of Company’s website will
constitute Client’s acceptance of this Agreement.
BitWaveTrader LIMITED –3801 N Capital of Texas Hwy Ste E240
Vestede Limited (Suite 3, 2nd floor, Icom House, 1/5 Irish
Town, Gibraltar, incorporation No. 116061) provides payment software solutions
for BitWaveTrader.com
Payments are performed by Orange-Pay
1. Definitions and Interpretation
In this Agreement:
“Account” means the data accumulated by Company having
the specific details identified by Company to facilitate the
availability of such data on the Site for Client and that allows
to Client to monitor the Client’s Operations on the Site.
“Agreement” means these Terms and Conditions for the Services
offered by the Company.
“FATCA” is an abbreviation for Foreign Account Tax
Compliance Act.
“Operation” means an action or actions related
to Client’s purchase and/or selling of financial instruments
information about which is available on the Site.
“Services” mean a Company’s activity for providing
Client with possibility to receive the information provided on the
Site and reception and transmission of the Client’s orders
to conduct Operations through the on the Site platform as these
are described herein.
“Site” means the website belonging to Company with
address
BitWaveTrader and
apps that are available in the Android Market and iOS Appstore and
optimized for use Services on a smartphone or tablet.
“Terms” mean all of the terms and conditions listed
above
“US Reportable Person” means a US Reportable
person who, in accordance with FATCA, is defined as follows:
- a US citizen (including dual citizen);
- US resident alien for tax purposes;
- a domestic partnership;
- a domestic corporation;
- any estate other than a foreign estate;
- any trust if:
-
a court within the United States is able to exercise primary supervision over the administration of the trust;
-
one or more United States persons have the authority to control all substantial decisions of the trust;
-
any other person that is not a foreign person.
The terms defined in this Clause have the meaning specified herein unless
otherwise specified or required by the context of this
Agreement. Any term used herein but not interpreted herein shall have the
meaning attributed thereto in the applicable law and regulation.
Headings of the Articles shall be used solely for reference and
shall not affect the content and interpretation of this Agreement.
Unless the context otherwise requires, the singular shall include the plural
and vice-versa and either gender shall include the other.
References to any agreement between the Parties (including without
limitation, this Agreement) or to any other document, shall
be deemed as references to such agreement or document and
to all agreements and documents, which are declared by Company
to be supplementary to them or to be attached
thereto.
2. INTRODUCTION
Scope of this Agreement
This Agreement sets out the basis on which Company will provide Services
to Client. This Agreement governs each Operation entered into
or outstanding between Company and Client on or after the
execution of this Agreement. The Services includes the procuring
of the access of Client to the Site and information platform
located on the Site, support of Client by Company
in relation to Services, procuring of analytics and news
information.
As of December 1, 2018 BitWaveTrader is operated by BitWaveTrader
LIMITED and all clients' orders are processed and executed in accordance with
the laws of the Republic of Vanuatu.
Company doesn't provide services to citizens and residents of USA, Canada,
Bangladesh, European Economic Area, Switzerland, Israel, New Zealand,
Australia, North Korea, Puerto Rico, Yemen, and Sudan.
By accepting these Terms and Conditions, Сlient confirms that Client is
neither citizen nor resident of any of the above mentioned countries.
Commencement
This Agreement supersedes any previous agreement between Client and Company
on the same subject matter and takes effect when Client indicates
acceptance via Company’s Site. This Agreement shall apply to all
Operations contemplated under this Agreement.
3. GENERAL
3.1. Client hereby acknowledges and accepts that:
(i) — Digital options are inherently risky and complex
products and are often tradedspeculatively;
(ii) — Digital options are suitable only for professional clients,
who understand and have experience with complex trading instruments,
and are willing to assumethe economic, legal and other risks
associating with trading and investing indigital options;
(iii) — Company does not provide any custody services to Clients;
(iv) — Company does not provide any investment, financial, legal,
tax, regulatory advice or any other form of recommendation regarding
trading and investing in digital options;
(v) — Client, and not the Company, assumes the entire cost
and risk of any trading Client chooses to undertake;
(vi) — Client is solely responsible for making any investment decisions
and Client is entering into all and any transactions at Client’s own
risk, and Company assumes no liability for any loss whatsoever as
a result of Client’s trading activity;
(vii) — Company is not responsible for any delays, delivery
failures, or any loss or damage which results from the transmission
of information over any network, including but not limited to the internet;
(viii) — Company shall not be held responsible for any
damage or loss resulting from hacking, tampering or other
unauthorized access or use of the website, your data
or your account or the information contained therein;
(ix) — Company reserves the right to transfer the Client’s orders
to conduct Operations even if such Operation is or may be
unprofitable for Client;
(x) — Client is liable for all and any losses incurred when lost or
stolen account credentials are used for digital options trading by any third
party;
(xi) — Company is not liable for the results ofthe Client’s
Operations;
(xii) — Company shall not beliable for loss suffered by Client in
connection to Client’s funds held by Company, unless such loss directly arises
from Company’s gross negligence, wilful default or fraud;
(xiii) — Company shall not beliable for any default of any
counterparty, bank, custodian or other entity which holds money on Client’s be
half or with or through whom Operations are conducted;
(xiv) — Company shall not be held liable towards Client for any failure
to perform any obligation, if such failure is caused by circumstances beyond
the reasonable control of the Company. For the purpose of these Terms &
Conditions a force-majeure shall include, but not limited to acts of God, war,
riot, arson, embargoes, civil commotion, strikes, labor disputes, equipment
failures, bank failures, crypto asset market collapse or fluctuations, fiat
currency conversion rate fluctuations, strikes, fire, flood, earthquake,
hurricanes, tropical storms or other natural disaster or casualty, shortages
of labor or material, shortage of transportation, facilities, fuel, energy,
government regulation or restriction, acts of civil or military authority or
terrorism, fiber cuts, weather conditions, breaches or failures to perform by
third parties, technical problems, including hardware and software crashes and
other malfunctions, failure of the telecommunications or information services
infrastructure, hacking, SPAM or failure of any computer, server or software
disruptions on account of or caused by vandalism, theft, phone service;
(xv) — Any reliance on the information and other materials included on
the website shall be at Client’s sole risk and responsibility;
(xvi) — Client is solely responsible for the legitimacy ofthe use ofthe
Services by Client, as well asfor compliance with these Terms and Conditions;
(xvii) — Client shall not transfer or assign or sell any rights or
obligations Client has under these Terms & Conditions or otherwise grant any
interest to a third party over Client’s Account without Company’s prior
written consent;
(xviii) — All provisions of this Agreement were carefully read and
accepted by Client as terms that will define all conditions of interaction
with Company.
3.2. Client hereby represents and warrants that:
(i) — Client has not been coerced, or otherwise persuaded to use
Services;
(ii) — Client is of legal age and is legally permitted to trade and
invest in digital options in Client’s jurisdiction;
(iii)- Client is a natural person, legally capable citizen, neither resident
nor citizen of Canada, Bangladesh, Australia, New Zealand, Austria, Belgium,
Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France,
Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia,
Liechtenstein,Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland,
Portugal, Romania, Puerto Rico, Slovakia, Slovenia, Spain, Sweden,
Switzerland, United Kingdom, Israel, Sudan, North Korea, USA, Yemen;
(iv) — Client has been provided with a warning and understand that
trading or investing in digital options involves a significant risk of loss,
and that due to the volatile nature of trading Client should not invest more
than Client can afford to lose;
(v) — Client has the knowledge, experience, and understanding of all the
merits, risks, and restrictions associated with trading and investing in
digital options;
(vi) — Client is neither resident nor citizen of a country whose laws and
regulations ban or limit digital options trading;
(vii) — Opening Client’s Account with Company does not violate any laws
or regulations applicable in a country of Client’s residence;
(viii) — Client is acting solely on Client’s own be half and is not
acting for a purpose of a trade, business or profession;
(x) — All and any information provided by Client during the registration
of Client’s Account or any time thereafter is always accurate, truthful and
up-to-date;
(xi) — Funds Client will use for trading belong to Client; and are free
of any lien, charge, pledge or other encumbrances; and are not the direct or
indirect proceeds of any criminal, illegal or fraudulent activities.
4. Rights and Obligations of the Parties
4.1. Client has a right:
4.1.1. to give Company an order to conduct Operations through
the Site;
4.1.2. in case of absence of debt to Company
or as a result of conducted Operations, to transfer
to Company a demand to discharge Company’s obligations
in favor of Client to the extent of amount of free
funds, information about which is available on the Site in form
of Account;
4.1.3. if any disputable situation occurs, to make a claim
properly in official letter or by email to the details
specified by Company on the Site.
4.1.4 .to terminate this Agreement unilaterally, in case no debt
to Company exists.
4.2. Client is obliged:
4.2.1. to observe the provisions of this Agreement when receiving
Services and conducting of the Operations on the Site;
4.2.2. to be exclusively responsible for all actions
or omission resulted from usage of usernames and passwords
by Client or other third parties in relation to Client’s
usernames and passwords for an access to the Site or platform
on the Site;
4.2.3. to be exclusively responsible for all Client’s actions and
omission, including the responsibility for the giving orders to conduct
Operations on the Site;
4.2.4. to be solely responsible for the choice of strategy and
consideration of possible risks from Operations or receiving
of Services;
4.2.5. to be fully responsible for preserving confidentiality
of information received from Company and to accept risk
of possible financial loss of Client or Company resulted from
unauthorized access to Client’s Account by the third parties;
4.2.6. to notify Company of any changes of Client’s contact
details within seven (7) calendar days from the moment of such changes
via official letter or email;
4.2.7. to register on the Site only one (1) Account.
If it will be revealed that Client have multiple Accounts, the
provision of Services will be canceled and further Services will not
be performed. Company reserves the right to block all Client’s
Accounts and Client’s funds contained therein will not be considered
as Company’s obligation to withdrawal in favor of Client.
4.3. Company has a right:
4.3.1. if Client violates one or several provisions of this
Agreement to review value of the Company’s obligations
to Client, with corrections being made to a relevant Client’s
Operation register entry;
4.3.2. to suspend the provision of Services at any time and
without any explanation to Client;
4.3.3. to terminate this Agreement unilaterally. In such case,
Company shall notify Client by any means available to Company within
three (3) business days from the date of termination of this
Agreement;
4.3.4. to change, add or set as default the option return rate,
profit rate, the possibility of acquiring the option type, the minimum
and/or the maximum option amount, the possible expiration periods for one,
several or all of the assets. Company has the right to limit
the maximum amount of purchased options for any time frame that appears
on the trading platform (1 minute, 1 hour, 1 calendar day
or any other). Client agrees that option price, profitability, quotation,
minimum or maximum amount of the option and other characteristics
may be different for different Clients;
4.3.5. to contact Client with any question concerning this Agreement,
particularly, in order to make certain in the Client’s
intentions regarding Client’s actions on Client’s Account;
4.3.6. to amend or to rename any sections, articles, clauses
and wording of this Agreement or Terms, and Company is not
obliged to notify Client regarding such changes;
4.3.7. if any objective causes exist, Company has a right
to suspend the provision of Services to Client;
4.3.8. to modify the size of the value of the Company’s
obligations in favor of Client, if the Operations made
on the Site is not respected by this Agreement;
4.3.9. to engage the third parties for Service provision
in accordance with this Agreement, under the condition that they
completely assume the Company’s obligations to keep all information
received from Client as strictly confidential;
4.3.10. if Client doesn’t perform Operations during three (3) months, thus
in writing Client didn’t notify Company on termination of this
Agreement and Client’s Account, to require from Client of cost
recovery on servicing of the Client’s Account in the amount
of fifty (50) US dollars per month in case of availability
on the Client’s Account of funds in the amount
of at least corresponding amount undisputable and acceptance-free
write-off the abovementioned amount from the Client’s Account without prior
notification;
4.3.11. to accept Client’s instructions to enter into
an Operation. If Company declines to enter into a proposed
Operation, Company shall not be obliged to give a reason but
Company shall promptly notify Client accordingly;
4.3.12. not to accept funds deposited by Client and/or
to cancel Client’s deposits when Client deposits $3,000 or more
or if Client makes over 10 separate deposits to Client’s
Account and Company is unable to verify Client’s credit
or debit card details or is unable to verify any other
payment method used. In case of cancelled deposits, and
if there is not a confiscation of Clients funds
by a supervisory authority on the grounds of money
laundering suspicion or for any other legal infringement, Client’s funds
will be returned to the bank account that have been initially
received. If Client does not make any Operations after the deposit
on Client’s Account and then sends the request to withdraw, Company
can recognize such activity as an attempt to launder money;
4.3.13. to cancel the payment to Client with the return of the
sum on Client’s Account if Client has any technical problems
in the payment system. In addition to the abovementioned
payment may be canceled by Company if it will
be revealed such payment received using the software errors. Lack
of Client’s knowledge about the software error does not affect the
decision of Company. For the purposes of technical verification
Client’s Account may be temporarily frozen;
4.3.14. to deduct a fee of 10% of the amount withdrawn
if the turnover of funds on the Client’s Account (amount
of payments resulting from Operations) will be less than the deposit
amount. This activity have been taken to eliminate the possibility
of online fraud and the compensation for carrying out monetary
transactions costs;
4.3.15. to recognize the Client’s Account inactive and consider the
issues about cash return on an individual basis if Client does
not come into Account more than 185 calendar days;
4.3.16. in regards to any circumstances and situations not covered
by this Agreement Company has a right to act at its own
discretion in accordance to business customs and existing practice.
4.4. Account Closure Charges
The Company reserves the right to apply account closure charges in the amount of USD10.00, or its equivalent in another currency, in the case:
— the Client fails to provide up-to-date and accurate information and documents required for the account verification;
— the Client has breached the terms and conditions of this Agreement;
— the Client wishes to close the account.
If the remaining balance in the Client's account is less than USD10.00, the Company reserves the right to charge up to USD10.00, or its equivalent in another currency, to cover the account closure fees.
4.5. Obligations of Company:
4.5.1. in accordance to the provisions of this Agreement
to provide Client with Services on the Site;
4.5.2. in accordance to the provisions of this Agreement,
if no obligations on the Client’s part exist, on the
Client’s request to discharge the Company’s financial obligations
in favor of Client to the extent of amount of free
funds on the Client’s Account;
4.5.3. to observe the provisions of this Agreement.
5. Applicable law and Regulation
5.1. In the interpretation and enforcement of the provisions
of this Agreement the Parties shall be governed by the laws
of Republic of Vanuatu.
5.2. In regards to any disputes resulted from the performance
of this Agreement the Parties agrees with Republic of Vanuatu law-courts’
jurisdiction.
5.3. In case of a disputable situation being considered
in accordance to the law of Republic of Vanuatu, the language
used for adjudication is English and the Parties have the right
to use interrupter services during the trial and for preparation for the
trial.
6. Liability and Indemnity
6.1. The Parties shall be held liable in accordance with the laws
of St. Vincent and the Grenadines for the failure to perform
or improper performance of their obligations under this Agreement.
6.2. Neither Company nor any person connected with Company, nor any
of Company’s or their respective directors, employees
or agents, have any responsibility or liability whatsoever
in the absence of negligence, fraud or willful default
by Company for any indirect or consequential loss or loss
of profit, any loss arising from any damage to Client’s business
or reputation, damage or expense arising in connection with
this Agreement or the provision of Services under it (including
the failure or delay by any bank or counterparty). Client
hereby irrevocably and unconditionally agree to indemnify
or reimburse Company on demand and keep Company and its directors,
officers, agents, employees or representatives fully and effectively
indemnified (whether before or after termination of the Agreement)
against any and all direct or indirect or consequential liabilities
(including without limitation all losses, damages, claims, costs
or expenses), incurred by Company or any other third party
as a direct or indirect result of Company acting under
this Agreement, including (without limitation) acting on any instructions
received from Client, as well as arising out of Client’s
failure to fully and timely comply with its obligations set forth herein
and/or out of the Company’s need to enforce such liabilities
in respect to any act or omission by Client in the
performance of his obligations hereunder, unless such liabilities result
from gross negligence, willful default or fraud by Company. This
indemnity shall survive termination of this Agreement.
6.3. Company shall not be liable for any losses, expense, cost
or liability incurred by Client in relation hereto, unless such
losses, expense, cost or liability result from gross negligence, willful
default or fraud by Company. Notwithstanding the provisions
of Article 6.2 hereof, Company shall have no liability
to Client whether in contract, tort (including negligence), breach
of statutory duty, or otherwise, for any loss of profit,
or for any indirect or consequential loss arising under
or in connection with this Agreement.
6.4. Company shall not be liable for any loss of opportunity
as a result of which the value of the Client’s funds could
have been increased or for any decrease in the value of the
Client’s funds, regardless of the cause, unless such losses
is directly due to gross negligence, willful default or fraud
on the part of Company.
6.5. Company shall not be liable for any losses which are the result
of misrepresentation of facts, error in judgment or any
act done or which Company has omitted to do, whenever caused, unless
such act or omission result from gross negligence, willful default
or fraud by Company.
6.6. Company shall not be liable for any act or omission or for
the insolvency of any counterparty, bank, custodian or other third
party which acts on behalf of Client or with or through
whom transactions on behalf of Client are carried out.
6.7. Company does not provide investment advice; occasionally Company may post
reports, news or any other information or make reference
or links to other websites. Such a reports, news or any
other posted information will not constitute investment advice, and
no reliance may be placed upon it. Please also note that
Company will not undertake any assessment of any proposed transaction
to determine whether or not it is suitable for Client.
Client will be responsible for determining the suitability of any
Operation or transaction Client may arrange or place with Company
as regards whether it meets Client’s objectives or Client has
financial resources to meet any losses Client may suffer. If Company
is deemed, for any reason to provide any recommendation and/or
advice, Client hereby agrees that any Operation affected either
by adopting or ignoring any such recommendation and/or advice
received from Company shall be deemed by Client as relying
exclusively on Client’s own judgment and Company shall have
no responsibility or liability.
Client hereby agrees that Client uses of the tutorial, notification
service and automatic trading service are at Client’s sole risk. The
tutorial, notification service and automatic trading service are provided
on an “as is” and “as available” basis. Company makes
no warranty that:
-
the tutorial, notification service or automatic trading service will
meet Client requirements;
-
the tutorial, notification service and automatic trading service will
be error-free;
-
the results that may be obtained from the use of the tutorial,
notification service or automatic trading service will be accurate
or reliable;
-
any errors in the tutorial, notification service or automatic
trading service will be corrected;
-
no advice or information obtained by Client from the tutorial
or using notification service or automatic trading service
or from the results that may be obtained from the use of such
services and/or tutorial shall create any warranty not expressly stated
in this Terms.
6.8. Client acknowledges and agrees that he shall be exclusively
responsible and liable for any investment strategy or Operation and
he shall not rely on Company for any purpose and Company shall have
no responsibility or liability whatsoever, irrespective of any
circumstances, for any such investment strategy or Operation.
6.9. Client acknowledges and assumes (i) the risk of mistakes
or misinterpretations in the Client’s orders sent through the
on Site platform or mobile apps authorized by Company due
to technical or mechanical failures of equipment
or devices, (ii) the risk of delay or other problems with
processing of the Client’s orders as well as (iii) the risk
that the Client’s orders may be placed by unauthorized persons and
agrees to indemnify Company in full for any loss incurred
as a result of acting in accordance to such orders.
Client accepts that during the reception and transmission of Client’s
order, Company shall have no responsibility as to its content,
price adjustments due to any technical delays in processing
or the identity of the person placing the order, except for gross
negligence, willful default or fraud by Company.
6.10. Client acknowledges that Company will not take action based
on orders transmitted to Company using electronic means other than
Client’s orders transmitted using the on Site platform or mobile
apps authorized by Company, and Company shall have no liability
towards Client for failing to take action based on such orders.
6.11. Company bears no responsibility for any actions or omissions
of third parties nor does it bears any responsibility for any damage
and/or losses and/or costs caused to Client and/or third party
as a result of and/or in relation to any aforesaid
action or omission.
6.12. Company is not responsible for any power cuts or failures that
prevent the use of the on Site platform and/or the Site and/or
mobile apps authorized by Company and cannot be responsible for not
fulfilling any obligations under this Agreement because of network
connection or electricity failures.
6.13. Company is not responsible for the failures in the work
of the post-office, Internet, communication networks, which occur for the
reasons not depending on Company, and which have been followed
by delayed receipt or failure to receive by Client any
notices of Company.
6.14. Client hereby fully and irrevocably accepts all risks related
to protection of funds, including without limitation unfavorable
changes in the market conditions while investing into selected portfolio
specified on the Site. Upon occurrence of events (risks) specified
in this Clause, the liability of Company is fully excluded.
6.15. Company doesn’t take any responsibility for actions or omission
of the third parties who are carrying out banking, billing, or any
other activity, similar to it, or other intermediary activity
related to the support of banking or other accounts, billing
or transfer of the Client’s funds.
6.16. Client understands and accepts that Company is unable
to provide Client with any legal advice or assurances
in respect of use of the Services and Company makes
no representations whatsoever as to the legality of the
Services in Client’s jurisdiction. Client uses the Services on the
Site at its sole option, discretion and risk, and Client is solely
responsible for ascertaining whether it is legal in Client’s
jurisdiction.
6.17. The Services are available to and may only be used
by individuals or companies who can form legally binding contracts
under the laws and regulations applicable to their country
of residence. Without limiting the foregoing, the Services are not
available to persons under the age of 18 or otherwise under the
legal age (“Minors”). If Client is a Minor, Client may not use
the Services. Company reserves the right to request proof of age
at any stage to verify that Minors are not using the Services.
Company may cancel a Client’s Account and exclude a person from
using the Services if proof of age is not provided
or if Company suspects that a person using the Services
is Minor. If the deposit to Account was made by Minor,
Company has the right to return the deposit to the Minor according
to payment details used for the deposit and the resulting Operation
payment will be cancelled. For avoidance of doubt, the ability
to access the Site does not necessarily mean that Services, and/or
Client’s activities through it, are legal under the laws, regulations
or directives relevant to Client’s country of residency.
6.18. If Company is required by any applicable law
or regulation to make an assessment of whether Client
is sufficiently experienced and knowledgeable to understand the
risks involved in the Client’s Operations or other transactions,
Company will rely on the information provided
to it by Client and other information which Client may provide
Company with subsequently. Client confirms that all such information
is true, accurate and complete and that Company will have
no liability in the event it is not. Client will inform
Company if any such information ceases to be true, accurate and
complete. If Company is unable to obtain sufficient information
to make such an assessment, or on the basis of the
information provided Company decides that Client does not have the appropriate
degree of experience and knowledge regarding the Services,
in accordance with applicable law and regulation, Company may decline
to provide Client with Services. If it will be revealed
by Company any false information (including misspellings) were provided
to Company by Client Company may cancel any payments to Client
and block Client’s Account. If Company does decline to provide
Client with Services, Company will have no liability to Client
as a result of such declining.
6.19. The Company reserves the right and is entitled to at any
time, and upon its sole discretion, to restrict offering its Services
to certain jurisdictions and consider them as banned countries. The
list of countries is non — exhaustive and can be updated
at any time if Company deems proper upon its sole discretion without
any prior notice. Company reserves the right to request proof that Client
is not residing in one of the banned countries and any
additional information deemed necessary in order to verify
compliance with this clause.
6.20. Client acknowledges and accepts that Company applies a risk
mitigation and management approach according to which certain settings
may apply and certain features may not be available upon the Client’s
account
6.21. Clients use any of the third party service and/or the information
provided by third party services for marketing and/or otherwise, upon
their sole discretion and responsibility, undertaking all liability deriving
from the use of the third party service. To that extend, Clients are
encouraged to seek advice and/or training prior to using the
services or information provided making sure they fully understand the
instruments, technical terms and descriptions provided. Please note that
Company is not in a position to provide such advice and/or
training.
MISCELLANEOUS
Language
This Agreement is supplied in English and Company will continue
to communicate with Client in English for the duration of this
Agreement. However, where possible, Company will communicate with Client
in other languages in addition to English.
Tax implications
Without limitation, Company does not accept liability for any adverse tax
implications of any Operation whatsoever. Nothing in this Agreement
will exclude or restrict any duty or liability Company may have
to Client under applicable law and regulations, which may not
be excluded or restricted thereunder.
Islamic Accounts
In the event of a Client who due to its observance
of Islamic religious beliefs cannot receive or pay interest, such
Client may elect to designate, in the manner provided
by Company as this may be altered from time to time, their
Account to be a swap-free Account not charged with
or entitled to, premiums and/or rollovers and/or interest (“Islamic
Account”). Client hereby confirms and/or accepts that a request
to render their Account as Islamic shall only be made due
to the said Islamic religious beliefs and for no other reason
whatsoever. Company reserves the right to refuse accepting the Client’s
request to designate their Account as an Islamic Account, upon
its sole and absolute discretion, which shall be conclusive and
undisputable upon Client. In the event that Company suspects that Client
is abusing the rights conferred to them by the classification
of the Account as Islamic Account, Company has the right, without
prior notice, to proceed with one or more of the following:
-
Company may add commission upon each and every one of the Operations
executed on the Islamic Account; and/or
-
Company may cancel the special rights and/or conditions conferred
to the Account due to its classification as Islamic Account,
recall the designation of the Account as Islamic Account and
render it a normal Account; and/or
-
Company may restrict and/or prohibit Client from hedging their positions;
and/or
-
Company may, upon its sole discretion, close any open positions and
reinstate them upon the then real market price. Client hereby, acknowledges
that they shall bear all costs derived from the aforementioned action,
including but not limited to, the cost on the change of the
spread
Single agreement
This Agreement, the particular Terms applicable to each Operation entered
into under this Agreement, and all amendments to any of them shall
together constitute a single agreement between Company and Client. Both
Parties acknowledge that all Operation entered into on or after the
date this Agreement takes effect are entered into in reliance upon the
fact that the Agreement and all such terms constitute a single agreement
between Company and Client.
Recording of calls
Company may record phone conversations without use of a warning tone
to ensure that the material terms of the Services, and any other
material information relating to the Services promptly and accurately
recorded. Such records will be Company’s sole property and accepted
by Client as evidence of the orders or instructions given.
Company’s records
Company’s records, unless shown to be wrong, will be evidence
of Client’s dealings with Company in connection with Services.
Hereby Client confirms he/she will not object to the admission
of Company’s records as evidence in any legal proceedings
because such records are not originals, are not in writing nor are they
documents produced by a computer. Client will not rely
on Company to comply with Client’s record keeping obligations,
although records may be made available to Client on request
at Company’s absolute discretion.
Rights and remedies
The rights and remedies provided under this Agreement are cumulative and not
exclusive of those provided by law. Company shall be under
no obligation to exercise any right or remedy either
at all or in a manner or at a time
beneficial to Client. No failure by Company to exercise
or delay by Company in exercising any of Company’s rights
under this Agreement (including any Operation) or otherwise shall operate
as a waiver of those or any other rights or remedies.
No single or partial exercise of a right or remedy
shall prevent further exercise of that right or remedy or the
exercise of another right or remedy.
Set-off
Without prejudice to any other rights to which we may
be entitled, Company may at any time and without notice
to Client sets off any amount (whether actual or contingent, present
or future) owed by Client to Company against any amount
(whether actual or contingent, present or future) owed
by Company to Client. For these purposes, Company may ascribe
a commercially reasonable value to any amount which
is contingent or which for any other reason is unascertained.
Partial invalidity
If, at any time, any provision of this Agreement
is or becomes illegal, invalid or unenforceable in any
respect under the law of any jurisdiction, neither the legality, validity
or enforceability of the remaining provisions of this Agreement
nor the legality, validity or enforceability of such provision under
the law of any other jurisdiction shall in any way be affected
or impaired.
Prohibited Trading
No employee and/or former employee who currently works or used
to work on a full time or part time basis for Company
or any of its related entities shall, during the term of the
employee and/or former employee’s service to Company or any
of its related entities and after termination of service become
a client of Company (either directly or indirectly, alone
or with partners, associates, affiliates or any other third party)
without Company’s prior written approval. Should Company consider that the
employee and/ or former employee is trading with Company without the
Company prior written approval personally and/or via a third party
Company shall consider all the trading to be abusive and/or improper
trading. In such circumstances the employee and/or former employee’s
trading account(s) and all open positions shall be closed immediately and
any funds held within the account shall be confiscated. No business
associate or former business associate of Company or any
of its related entities shall, during the period of the agreement
between the associate/former business associate and Company and after
termination of such agreement, become a client of Company
(either directly or indirectly, alone or with partners, associates,
affiliates or any other third party) without Company prior written
approval. Should Company consider that the associate/former business associate
is trading with Company without Company prior written approval personally
and/or via a third party Company shall consider all the trading
to be abusive and/or improper trading. In such circumstances
the relevant associate/former business associate’s trading account(s) and all
open positions shall be closed immediately and any funds held within the
account shall be confiscated.
One-Click Trading Disclaimer
Hereby Client confirms that Client’s current version of the terminal
enables Client to choose between the following modes for order
submission. Client agrees that he/she will be bound by the
procedures and conditions specified herein with respect to each such
mode.
1. The Default mode for order submission is a two-step process.
Using the Default mode, Client first invoke a new order window. Then
Client needs to select an appropriate order type, its parameters and
confirm order submission by clicking either Buy, Sell, Place, Modify
or Close buttons depending on particular order type selected and
Client’s trading intentions. Using the Default mode, Client’s order will not
be submitted until Client has completed both of the aforementioned
steps.
2. The One Click Trading mode for order submission (“One-click trading”)
is a one-step process. Using the One Click Trading mode, Client’s
order will be submitted when Client:
— single-click either bid (SELL) or ask (BUY) rate buttons either:
— on the Trading tab in the Market Watch window;
— on the One Click Trading panel of a chart;
— close pending orders or delete stop levels on the Trade tab
of the Terminal window.
THERE WILL BE NO SUBSEQUENT CONFIRMATION PROMPT FOR CLIENT
TO CLICK. CLIENT WILL NOT BE ABLE TO WITHDRAW
OR CHANGE CLIENT’S ORDER ONCE CLIENT CLICK. UNDER NORMAL MARKET
CONDITIONS AND SYSTEM PERFORMANCE, A MARKET ORDER WILL BE
PROMPTLY FILLED AFTER SUBMISSION AND CLIENT WILL HAVE
ENTERED INTO A BINDING TRANSACTION.
Client can activate or deactivate One Click Trading mode on the
Trade tab of Options window of the terminal.
By selecting the One Click Trading mode, Client understands that Client’s
orders will be submitted by clicking the bid or ask rate button
or in any other way described above, without any further order
confirmation. Client agrees to accept all risks associated with the use
of the order submission mode Client has chosen, including, without
limitation, the risk of errors, omissions or mistakes made
in submitting any order.
Client agrees to fully indemnify and hold harmless Company from any and
all losses, costs and expenses that it may incur as a result
of any such errors, omissions or mistakes by Client, Client’s
trading manager or any other person trading on Client behalf.
Term and Termination
This Agreement is an official offer (public offer) and implies the
intention of Company to conclude an agreement with any person
who accepts all Terms hereof by the registration on the Site, except
when the Services cannot be provided for technical, legal or other
reasons according to the law and regulation applicable to this
Agreement and/or under the laws of any jurisdiction that applies
to Client or Company.
This Agreement is concluded by the Parties for an indefinite
period and shall be deemed as terminated after full blocking
of the Client’s Account.
Company may terminate this Agreement immediately without any prior notice
in case of the Client’s or Client’s incapability as soon
as Company becomes aware of the Client’s death or Client’s
incapability. In case of the Client’s death the right
to withdraw funds from the Client’s Account is transferred
to heirs in due order or to heirs by will. The right
to use the Client’s Account and the right to execute Operations are
not inherited.
Addition 1 to the Terms & Conditions
Technical Terms and Conditions
1. Processing Client’s requests and orders for performance of Operation.
1.1. Processing Client’s requests and orders have the following structure:
— after Client makes a request or order, the request
is tested for its correctness in the on Site platform;
— the on Site platform sends the Client’s request or order
to the server;
— after the Client’s request or order is received by the
server it is tested for correctness;
— the server, after proceeding the Client’s order or the request,
sends the results to the on Site platform. If connection
between the on Site platform and the server is routed, the
on Site platform will receive the results of the Client’s order
or the request and process will be done.
1.2. The processing time may vary and depends on the quality of the
communication between the on Site platform and the server, as well
as on the market conditions. In normal market conditions the
processing time usually varies between 1-4 seconds. In some
cases and market conditions that differ from normal, the processing time can
be higher than 4 seconds.
1.3. The server may refuse to the Client request or order
in the following cases:
— if Client sends the request or order before the first quote
in the on Site platform on the market opening;
— if there is not enough funds on the Client’s Account for
opening a new position;
— if Client sends the request before the opening of the trading
session;
— when market conditions differ from normal;
— as well as in cases of technical errors
or as a result from any money management limitations (minimal
or maximal rates, etc).
1.4. When working with the on Site platform Client may only use one
browser tab. In the case of multiple browser tabs Client information
and results of Operations can be adjusted and/or abolished.
1.5. Client recognizes that information on balance of the Client’s
Account reflected by Company on the Site platform, and also about
Client’s Operations and their results, is complete and indisputable.
Client has no right to demand from Company of entering
of any changes into information reflected on the Site platform, just
as has no right to demand from Company any compensation
of any funds which expected by Client as a result
of any Operations which aren’t reflected by Company on the
Site.
2. Quotes
2.1. Client acknowledges that the only reliable source of quote flow
information is the main server for Clients. The information contained
in quotes on the Site platform cannot serve as a reliable
source of information about the real quotes flow, as in the
case of unstable connection between the on Site platform and the
server part of the quotes may not reach the on Site platform.
2.2. The graphs displayed on the Site platform are indicative. Thus
Company does not guarantee that the transaction as a result
of the Operation will be made at the same prices specified
in the on Site platform at the time of the Client’s
transactions.
2.3. The price displayed on the trading platform is formed
by the formula (Bid + Ask)/ 2.
2.4. Non-Market quotation
2.4.1. Non-Market quotation — the price specified in the
on Site platform without the corresponding price on the market
at a given time.
2.4.2. If Company has executed a Client’s request or order for
non-market quote, Company is charged with the responsibility for
correction of financial transactions between erroneous positions and
closing of the actual market price, corresponding to the time
of closing of the non-market quotation.
2.4.3. In the event that Client request or order to the opening
position was executed at non-market quote, Company reserves the right
to cancel the financial result for such a position.
3. Processing of Client’s orders for position opening
3.1. If the amount of available on the Client’s Account funds
is sufficient to open a position — the position will
be opened.
3.2. If the size of the available on the Client’s Account funds
is insufficient to open a position — the position won’t
be opened.
3.3. The Client’s order to open a position is deemed
as proceed, and the position is opened only after the corresponding
entry in the server log file. Each new position is assigned with
a serial number.
3.4. Closing trading position occurs at the current price.
4. OTC Assets
4.1. OTC Assets or “over the counter” assets are any assets that traded
out of the regular market.
4.2. OTC Assets price are formed on the basis of information
of the Client’s orders received by Company.
4.3. Client acknowledges that by making deals on OTC Assets,
Client understands the essence of the work of OTC Assets.
4.4. Client acknowledges that by transfer of orders to Company
on OTC Assets, Client admits that the only reliable source
of quoting information is the server that supporting
of Clients.
4.5. Bitcoin and Litecoin Assets are assets that traded out of the
regular market.
4.6. The prices of Bitcoin and Litecoin Assets are based on average
quote provided by cryptocurrency exchanges.
4.7. Client acknowledges that by making deals on Bitcoin and
Litecoin Assets, Client understands the essence of the work
of Bitcoin and Litecoin Assets.
4.8. Client acknowledges that by transfer of orders to Company
on Bitcoin and Litecoin Assets, Client admits that the only reliable
source of quoting information is the server that supporting
of Clients.
5. Fraud
5.1. If Company discovers fraud schemes such as:
5.1.1. Fraud associated with credit card transactions and any other ways
to remit a balance of credit cards that do not belong
to Client;
5.1.2. Fraud associated with the use of software for false trading
results;
5.1.3. Fraud associated with errors and system failures for false trading
results;
if Client will be caught in fraud by Company or any
other authorities, Client’s Account will be blocked by Company
without the possibility of further Operations with Client’s Account and
all payments to Client will be cancelled. Company has the right
to attract law enforcement authorities for investigation if any
fraudulent methods to obtain payment will be used by Client.
Any using an unfair advantage or influence (commonly known
as cheating), including a decompilation, reverse engineering, any
implantations to the client—server relationship, exploitation
of bugs, loopholes or errors in software, any hack, database
security violation, the use of automated players (also known as ’bots’);
or the exploitation of an ’error’ are strictly prohibited
by Company. If such using will be revealed by Company
Client’s Account will be blocked without any prior notice. Client will
not be able to use Services anymore, all payments to Client
will be cancelled and any Client’s fund and deposit will be seized.
6. Descriptor in the Client’s bank statement.
6.1. All transactions carried out by the Client with debit or credit
card displayed in the bank statement with a note: BitWaveTrader.com,
BitWaveTrader or EXPERT.